“The material, a matte PU leather is very hard to clean. It picks up dirt/smudges very easily, and due to the nature of the material using standard cleaning methods do not work. You will clean it one night (usually by scrubbing with microfibre clothe for a long time) and it will look terrible come next night. The build quality is fine but the bottle holder is stitched incorrectly towards the base of the bag. Unfortunately, it does not present well throughout the day due to how it picks up marks and scuffs.”
Hey Kapten!
We're really sorry to hear that you weren't 100% satisfied with your product. 😔 Your satisfaction is very important to us, and it's a shame to hear that your experience wasn't up to our standards. Please don't hesitate to get in touch with our lovely Customer Care Team (service@kapten-son.com).
They will do everything they can to listen to your concerns and help you in the best possible way.❤️
Best regards
Your Kapten&Son Crew
“Der Rucksack ist sehr hübsch, zeitlos und gut verarbeitet.
Zwei Dinge könnte man aber noch verbessern: Eine Trolley-Schlaufe, um den Rucksack am Griff eines Trolleykoffers zu befestigen.
Ein kurzes Band mit Klettverschluss am Laptopfach, um den Laptop vor dem Herausfallen zu schützen.”
