“Decent design but very overpriced. Zips are stiff and don't glide making usage unpleasant. Magnet in the duffel bag handle doesn't work so can't use it properly.
Would have sent back but returns and customer service response times from this brand are so poor I have just given up.”
Hey Adam!
We're really sorry to hear that you weren't 100% satisfied with your purchase. 😔 Your satisfaction is very important to us, and it's a shame to hear that your experience wasn't up to our standards. Please don't hesitate to get in touch with our lovely Customer Care Team (service@kapten-son.com).
They will do everything they can to listen to your concerns and help you in the best possible way.❤️
Best regards
Your Kapten&Son Crew
“Ce sac de voyage est extra,
Nous pouvons mettre énormément d’affaires dedans, les compartiments communicants permettent un vrai gain de place.
J’ai aimé les dustbags amovibles pour ranger nos chaussures et autres.
Il se porte très bien sur le dos, par contre je n’ai pas encore trouvé comment bien ranger la hausse lors que je sors les bretelles.
Ce sac est vraiment pratique et utile. Je recommande ++”
