“Ich hatte die Jacke in Grösse S bestellt. Die Farbe ist sehr schön und auch die verarbeitung. Leider war die Jacke viel zu gross. Ich trage normalerweise Grösse M. Leider musste ich die Jacke zurückschicken.”
Hey Laura,
thank you for your feedback, and we're really sorry that your order never reached you. 😕 Not receiving your product and then feeling left in the dark is frustrating, and we understand your disappointment. 🤍
We've seen that your refund has now been issued, and we hope everything will run smoothly for you in the future. Thank you for your patience. 😊
Warm regards
Your Kapten-Family