Hi Angela,
thank you for your feedback!
The lightweight feeling is actually intentional since it’s a lip balm, not a lipstick. It’s made to keep your lips soft, smooth, and well cared for while giving a natural, comfortable finish rather than strong color. If you prefer products with more pigment, you can check out our other tinted options on our website. And of course, feel free to contact us at hi@kessberlin.com if you’d like some personalized recommendations.
Kind regards
Kess Berlin <3
Hi Adriana,
thank you for your feedback!
We’re glad you enjoy the feel and scent, but we’re sorry to hear that your lips still feel dry after a while. You can try gently exfoliating your lips beforehand and making sure they’re clean and free of other products before applying the balm. This helps it absorb better and stay nourishing for longer. Everyone’s skin type is a little different, so the effect can vary from person to person. If the dryness continues, feel free to contact us at hi@kessberlin.com.
Kind regards
Kess Berlin <3
