“I absolutely love kitty. Poo club litter! There is an absolutely no cat smell in my house. I have three cats and three litter boxes and you wouldn’t know it! This far surpasses any store-bought litter that I’ve tried. Thank you for making such great litter.”
“The box itself is great, durable and easy to use. I would recommend budgeting in another bag of litter, as the one they provide barely covers the bottom with an inch of litter.”
Thank you for sharing Gwendolyn, and we are sorry to hear there doesn't seem to be enough litter for you. The bags of Clay weigh 15lbs per bag, which is the heaviest litter we currently carry. We will pass this along to our product team, as we are always looking for ways to improve. Thank you again for the feedback! 😊
Thank you for the kind rating, Matt! We’re glad you love our litter box, and we’re sorry about the points issue. If you should ever have issues with your Rewards points, please feel free to reach out to us at support@kittypooclub.com, we are always happy to help.
“I have used you for years and was completely satisfied I had 3 cats. I lost 2 to old age. I got a new kitten and the silicone was not working very well. I switched to the clay and it doesn't work all that well. I get 2 boxes per month and have to purchase additional litter from the store.”
Hi Roxanne,
We are sorry to hear that the Clay litter isn’t meeting your needs after switching. We do have other litter options that might work better for you and your new kitten. If you’d like, we can help you find a product that suits your setup, and we can discuss a plan to get you back on track.
We will follow up via email, so we can assist right away.
Thanks Roxanne!
“I used this set up for I believe the last 3 years. There was literally no smell ever, and it didnt track half as much as any other litter I've tried. My cat actually just passed away a few weeks ago and I went to cancel the subscription and selected my cat passed and that was it. Few weeks later I got a hand written card from Kitty Poo Club sending their condolences for my boy. That meant more than I can explain. Besides the fact this is a great set up and product, that card alone will be the reason if and when I do adopt another cat, I will be signing back up immediately. Thank you again for the great product and the genuine customer service”
