“The plastic support sleeves that go over top of litter box are for the standard size box. They were not made larger to support the XL size so they are not long enough.
And the fine grain litter is very dusty giving off a lot of silica dust ever time my cat gets in. I’m disappointed. I switched to standard size box and switched from fine grain to regular silica litter so we will see if that is better on my next delivery. As it is now, I’m not happy with XL box and not happy with fine grain silica litter.”
Hi Jennifer,
Thank you for taking the time to share your experience with our XL Disposable Litter Box. We're sorry to hear that the plastic support sleeves didn't fit as expected and that the Fine-Grain Silica litter created more dust than you'd hoped. Your feedback is invaluable and helps us identify areas for improvement. We hope the switch to the Standard size box and regular Silica litter works better for both you and your cat. If you have any other thoughts or need assistance, we’re here to help!💜
“I have had times when the bottom of the box has had the plastic separate from the cardboard, making it dicey when I throw away the box to replace with the new one. If the bottom gives out, even in a small tear, the silica litter will fall out of the box and make a mess. My other problem may not effect anyone else, but as long as I'm responding to the question, but for me, I have significant arthritis in my hands, and it has become difficult to be able to assemble the boxes. Putting the plastic stays on the box are almost impossible to do. I have to wear gloves, and use a cloth to help push the strip on to the cardboard. Obviously they need to be on there to stabilize the sides, but I really struggle with that part of it. Maybe some creative minds in your company can come up with something to help those of us who struggle so much with that issue. I DO like the product, and have referred several cat owners to the Kitty Poo Club boxes. It is a great system....not needing to scrape a box and wash it every time it's new is not a problem likely do not need help with....but I would sure love to see a design change that will make owning my cats the best thing ever. I have two cats....one is thin and wiry, and 14 years old....who always wants her litter box to be ultra clean. As soon as I put the new box and litter in place, she is using it immediately. My other cat is 10 y/o, has longer hair than her "sister", and there is nothing thin and wiry about her! I don't know how much she weighs, but I'm sure she's overweight. Cagney has always been thin. But the box is big enough to make Poppy happy, and Cagney is happy with the size so she can make sure she has her room to make it always clean.”
Thank you for your insightful review, Lucy! We're glad to hear that you appreciate the convenience of our litter box system, especially for your lovely cats! We truly value your feedback about the assembly process, and we'll be sure to pass along your suggestions for improvement. We want to make things as easy as possible for all our cat owners. Wishing you and your furry friends all the best!😺
“This is working out great. I just need to reduce the
the time between delivery. Sometimes I have had trouble with the website and other times it has worked great.”
Thank you for your wonderful review, Jill! We're thrilled to hear that the XL Disposable Litter Box is working out great for you. We appreciate your feedback about delivery timing and website experience, and we'll definitely look into ways to enhance those aspects. Always feel free to reach out to us if you have any difficulties. We're here to help ensure your experience remains smooth and enjoyable!💜
“My cats like the Fine-Grain Silica litter and so do I. It's easy to scoop and leaves no odor behind.
I switched to the XL litter box because my Roscoe has grown up now and gotten pretty chubby. He struggled with the regular box and would scratch the floor instead of inside the box. Now he can fit in the box and doesn't leave a mess.
For one week I bought store-brand litter and neither of my cats were happy and they acted out, outside the box! So we're all happy now with this litter and the box.
Customer Service has been amazing! Anytime I call they are helpful and patient. It is evident they care about the cats!”
Thank you, Shelley, for your fantastic 5-star review! We’re so glad to hear that both you and Roscoe are loving the XL Disposable Litter Box and the Fine-Grain Silica Litter. It’s great to know Roscoe has found his comfy spot and that the odor control is working well for you. We’re also happy to hear you’ve had such positive experiences with our customer service team—they’re always here to help with a smile!
Wishing you and your kitties all the best!
“My cat loves the litter and so doesn’t your nose because you will never smell anything even if you only change the litter every five or six weeks My friend tells me they didn’t even know I had a cat The litter box and litter was the best thing I have ever invested in.”
