“I love everything about Kitty Poo litter boxes EXCEPT the white plastic strips that hold the sides up. They are sometimes impossible to attach to the box. There’s got to be an improvement in the design.”
Thanks for the wonderful rating, Suzanne! We appreciate your feedback about the side rails—it's helpful, and we’ll pass it along to the product team. We will also follow up via email and send a new video that might help. 😊
“Both Marco the cat & I love the convenience of Kitty-Poo BUT assembling the box is another story-the plastic side pieces seem to have changed, they’re much narrower/ tighter than before and are VERY difficult to get on easily, I’ve sliced a finger more than once because they slip. Please fix this!!”
Thanks for the heads up, Susan! We’re sorry the side rails are causing trouble—your safety is important, and we’ll look into a design update right away. We are sending an email with a new video that might help with putting the side rails on. 😺
