“I always enjoy the convenience of your product. However, I have noticed for quite a while now that the amount of the product contained in the bag seems to keep shrinking.”
Hi Michele,
Thanks for sharing your feedback. We’re glad you enjoy the convenience of our product, and we’re sorry about the issue with the bag contents shrinking. We can confirm the amount of litter in each bag has stayed consistent since we first introduced it. We would we happy to discuss some possible suggestions and/or alternatives. Please reach out to us at support@kittypooclub.com, and we are happy to help. 💜
Hi Pamela,
Thanks for sharing and we are happy to help. We are showing your order processed on 2/18 and shipped on 2/19. As the shipment is moving there won't be a new scan until it reaches the next hub. We are showing the shipment left OH on Saturday, so we expect to see a new scan very soon. You should be receiving this order very soon. If you have any questions please feel free to reach out to us at support@kittypooclub.com. Thanks again!
“This is the smartest thing I've done in a long time. Why didn't someone think of this earlier. I'm no longer have to scrape and scoop and sometimes wash the old litter box. I hated it. The new box is so wonderful you just when you get it you throw the old one out, very easy to do, and put the new one out! I love this product.”
