Thank you so much for the wonderful review, Leda! We’re excited to hear you love our box, and that you’ve had great experiences with our customer service. If you ever need anything, we’re here for you.💜
Thank you for the terrific review, Saralee! We're glad our Fine-Grain Silica litter is a hit, along with our disposable boxes, and they keep things tidy and convenient for you. 😺
“There is a difference in the last two shipments I received. One white one blue litter and they have an odor I’ve never smelled before. It’s very Unpleasant.”
Thanks for sharing, Cindi. We are sorry to hear about the odor difference in your last two shipments. We are going to follow up via email to see if we can't help. 😊
Thank you for the wonderful 5-star rating, Jo! We’re excited to hear that Kitty Poo Club has made cat maintenance easier for you. We’ll keep sharing helpful info and new merchandise.😻
“The silica litter was advertised to be low dust- but upon softing through it, it clouded the whole room and gave me issues with my lungs and throat from breathing it in. This was my first time using this over regular clay litter and I think it created more dust than the other.”
Hi Jackie,
Thanks for sharing your experience, and we’re really sorry to hear about the dust and the impact on you. That’s not what we want for anyone using our litter.
If you’re open to it, we can help you find a low-dust option or a different litter that might suit your space better. Please reach out to our support team at support@kittypooclub.com so we can assist you directly and discuss possible next steps.
