Thanks for the fabulous rating, Yvonne! We’re excited to hear our Disposable Litter Box is easy to use, easier to dispose of, and keeps odors at bay. 🐱✨
Thank you for the awesome rating, Yvette! We’re thrilled you find the system genius and affordable. Easy assembly, and the fact that Kitty Boi loves it! Added pluses!😺 We appreciate you! 💜
“The bag of litter you provide is never enough...I have to buy an additional bag every 3 to 4 weeks. Also, The monthly delivery is never on the time you indicate in your text...usually one week later...very frustrating. I only have one cat.”
Hi Carol,
Thanks for sharing your experience. We’re sorry to hear the litter bag quantity and delivery timing have been frustrating. We’d be glad to look into your shipment schedule and help adjust your plan so you have enough litter between deliveries. Please email support@kittypooclub.com, and we’ll assist right away.💜
Thank you for the wonderful rating, Margaret! We’re thrilled that the Fine-Grain Silica litter box meets your needs—no dust, odor control, and no tracking. All good things!😻
“I have tried a few different litters recently. I started with the heath monitoring as my cat was not feeling good and thought that litter will help me narrow down his issues. Took him to the vet and what the colors of the bag of what may be wrong was completely off. So the heath monitoring was a sham. Then I did the fine grain. Hated it! It had a smell of a dirty gym locker room and made my whole house smell. I had to get plug ins to mask it.”
Hi there,
We are really sorry to hear the Health Monitoring litter wasn't a good fit for you. If you’d like, we can help troubleshoot and explore alternatives that might reduce odor and improve clumpability. We can confirm the change to the Silica litter, and hope this adjustment works better for you. Please let us know. 😺
“I’ve notice the quality of the box is not as strong as it was when I first started using years ago. The Silica doesn’t last as long. I have 2 cats now and I have to get 3 boxes so it will last 20 days.”
Hi there,
Thanks for sharing your experience. We’re sorry to hear the quality isn’t meeting expectations. We’d be happy to look into this and help you find a solution that works for your two cats. We will follow up with you via email, so we can assist further.😊
