“I love h getting a new box delivered and having it be new each month. I do feel the litter could be improved, however. It is very fine and tracks all over the floor easily.”
Hi Julie,
Thanks for your feedback. We’re glad you enjoy the monthly delivery, and we’re sorry the litter quality isn’t meeting your expectations—especially with the tracking.
You might try a litter with larger granules or a low-dust formula, which can reduce tracking. If you’d like, we can share options that pair well with our standard disposable boxes. If the issue persists, please reach out to support@kittypooclub.com so we can help troubleshoot.😺
“We love not having dirty kitty litter boxes around that smell even with clean litter. These disposable boxes are so easy to use and keep things cleaner!”
Thanks so much for the wonderful rating, Tracy! We’re so glad you’re loving the disposable boxes and how they keep things cleaner and smelling fresh. Appreciate you sharing your experience with us.💜💜
Thanks for the awesome rating, Carrie! We’re happy to know you’re enjoying the Kitty Poo Club, and that it’s helping with odor. If you need anything, we’re here to help. 😺
“The box bottom fell through from moisture after 3 weeks- a very poor mess! Also the litter sent is not enough to last- it does not add enough depth which is the result of moisture leaking through. I have one 7# cat, so this should never happen. Its convenient but only if I buy additional litter defeating the whole purpose, due to expense.”
Hi Becky,
Thank you for sharing. We are so sorry to hear about the leaking, as this is the first time we've heard this from you. We would be happy to help, so please feel free to reach out to us at support@kittypooclub.com, and we can ask a few questions to try and find out why this is happening.