Thank you for the wonderful rating Debra! So glad to see the "Delivered" scan on your package. Tracking shows it was delivered today. Let us know if you have any other issues.💜
“Have been getting these litter boxes for so many years now. I don’t have to clean a litter box. I just replace the box with a new one and new litter box once a month. Very low maintenance”
“I find the boxes easy and convenient. I used to scrub my cat boxes every weekend, now I don’t have to, I just throw them out. I have people comment all the time that they can’t smell my cat box.”
“Love the fact that everything you need is delivered to your door. No more lugging litter and washing out boxes. When they say it doesn’t smell, they are right! I would highly recommend this service! I love it!!”
“The coating is not thick enough. My cat pees through it by Day 3. I've used packing tape on the seams. I've laid plastic under the box. The issue is the coating, because years ago it was not as thin and I had not problems.”
Hi Emily,
Thanks for sharing your experience. The coating has actually improved and gotten thicker over the years, compared to when we first started out. Sorry to hear using the packing tape on the seams didn't seem to help. Did you also stop using the rails with the Dome, as we suggested? We recommend NOT using the rails with the Dome, because it allows for gaps in which urine can be sprayed and cause an issue. We'd be happy to discuss this further, please reach out to us at support@kittypooclub.com. 😊
