Hi Sherry,
We're truly sorry to hear about the leakage issue and the Silica tracking in your home. We understand how frustrating that can be, and we genuinely appreciate you bringing it to our attention. We are sending a follow up email to see if we can find out why this is happening. We look forward to speaking further.😸
“Until about 3 months ago I would have rated this product a solid 5! However over the past 3 months, the disposable litter box itself is made with a much worse quality cardboard than in the past, and cat urine leaks through it! Either the cardboard is inadequate or the silica isn't as absorbent. I have the same cat and she has not developed any urinary diseases.”
Dear Carolyn,
Thank you for sharing your feedback. We're sorry to hear that the quality of our disposable litter boxes hasn't met your expectations recently. We strive for consistency in our products, and we'll be sure to pass your comments along to our team for review. Your experience is valuable to us, and we appreciate you bringing this to our attention.
“The fine silica absorbs so well and there really is no odor. I moved into an apartment that has sinks that are a little smaller than standard size, and it's difficult to wash large litter pans in them. So I thought I'd give this Kitty Poo stuff a try, and I am delighted! It really is as simple as they make it sound, and I plan to keep using this product.”
Hi Karen,
Thank you so much for your fantastic review! We're thrilled to hear that our Silica litter box is meeting your needs and making your life easier in your new apartment. It's great to know that you’re delighted with the odor control and convenience. We're always here to support your kitty’s comfort. 😊
Thank you for your feedback, Bonnie! We're thrilled to hear you love the disposable litter boxes. 😊 Your suggestion for side slots is appreciated; it's great to know what our customers need to make their experience even better!💜
Thank you so much for your fantastic review, Diana! We're thrilled to hear that our Silica litter has made such a positive impact. Odor control is key, and we’re delighted to know its working for you! Your recommendation truly means a lot to us. 💜
