“I gave a 4 star review because I appreciate the efforts made to be environmentally friendly.
Customer service is definitely 5 stars.
The new litter box is more like 3 stars. Its been arriving bent or slightly damaged edges making it hard to set up with the plastic supports, and it doesnt stand up to the original Kitty poo litter box.
The litter is not holding up as well as it did with the original Kitty poo box design either, not sure why that would have anything to do with the box design but it does.
Still Im staying because of great customer service and they are still a better option than the standard litter box.
This is a situation of "if it aint broke dont fix it" the original Kitty poo box was way better but this is overall a good enough box to stay a customer.”
“We have been happier with the silica litter than the fine-grain litter when it comes to smell, but I wish it did not turn mostly yellow as quickly. The boxes as always cute and easy to use. I have much preferred this to going out and buying litter for a more traditional litter box.”
“This litter box is a life saver for our cat. There was constantly a mess of the old litter across the floor as kitty finished doing her business. The new litter is dust free and stays in the box where it belongs. Also, I am pleased that there no longer that "litter box smell" in the room.”
“Not typically one to write a review but I can’t not talk about how amazing this company is! There is zero odor and 100% piece of mind in knowing the box is fresh and clean each month! Love! Love! Love!”
“This is so convenient for me and affordable. Never smells, cats like it, and the dome works perfectly against my male who pees straight backwards (thanks cat). I never want to go back”