Hi Kate – thank you so much for your lovely feedback! 😊 We’re so glad the Universal Cleaner has been a reliable go-to for you across so many cleaning tasks. If you’re curious to explore more of our eco-friendly range, you can check it out here: https://koh.com/collections/all. Thanks again for your support! Alex 🌿
Hi Shirley – love hearing this, thank you so much for sharing! 😊 We’re so glad you’re enjoying the fresh, no-nasties clean with the Universal Cleaner. Thanks for being part of the Koh community! Riley 🌿
Hi Julie – thanks so much for your feedback! 😊 Just to clarify, if you’re based in the UK, we recently shifted from 4L to 2L Universal Cleaner refills due to a range of local supply chain and logistical constraints. We completely understand that many customers preferred the larger size, and while the 2L still offers great value, we really appreciate your feedback and will definitely keep it in mind for future planning. Thanks again for your support! Riley 🌿
Hi Julie – thank you so much for your amazing support since 2019! 😊 We love hearing how much the Universal Cleaner has simplified things for you (less clutter, more clean!). Also, with our newly launched Koh Perks program, your last 12 months of purchases have already earned points – simply activate yours here: https://koh.com/pages/koh-perks. Thanks again for being part of the Koh community! Casey 🌿
Hi Maureen – thank you so much for your wonderful feedback and amazing support since 2019! 😊 We’re thrilled to hear everything from ordering to delivery went smoothly and that you’re loving the Universal Cleaner. Also, with our newly launched Koh Perks program, your last 12 months of purchases have already earned points – simply activate yours here: https://koh.com/pages/koh-perks. Thanks again for being part of the Koh community! Alex 🌿
“I have been waiting for the Koh delivery for more than 2 weeks now - have raised multiple queries with the Koh team but still haven’t been given a confirmed delivery date. Please can this be rectified asap as I really need this to arrive this week.”
Thanks for your review. We’ve responded to all of your enquiries and can see you’ve replied back. If anything else is needed, our team is ready to help 💬📦