“I had high expectations for this product, but unfortunately, it did not live up to the hype. For the price, the performance was underwhelming. The ads were very misleading, promising much more than what the product actually delivers. I would recommend being more honest in advertising to avoid disappointing customers like me.”
Hi Maridel,
I'm really sorry to hear this - your experience stands in contrast to the majority of reviews we've received on this product which currently stands at 4.9/5 stars average.
However, we'd love to know a little more detail around what was / wasn't happening that led you to feel it was "underwhelming" - we can either provide some user tips if we can better understand the issue or of course offer you a refund - please drop our team a line careau@koh.com and we'll look forward to helping you from there. Ash
