Hi Amanda, I am so sorry to hear this! I can only seem to find your order from 3 weeks ago that has shipped. Was there another you were waiting for under a different account? Please reach out with your order details to careau@koh.com and we will investigate this further for you!
“I am totally in love with KOH products, especially the the diamond sponge, with the cleaning product & some t/tree oil it bought any stubborn stains off my shower & tiles with no hard scrubbing involved, & the glass looked like a new screen. Fantastic Koh !”