“I loved the mop when I first purchased it. After a short time the handle snapped in half. The replacement they sent has a leaking bottle that isn’t stable on the mop.
Very disappointed. I would have continued to purchase the products as liked the clothes and cleaning solution but two bad mops is really not good enough.”
Hi Megan, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
“I love the mop with spray! I had a prob at 1st with my mop as it was leaking …( i purchased 2 … 1 for my daughter and 1 for myself) i brought the leak to the attention of the Koh team and it was replaced with new mop and refill of product as it was leaking! Very happy !i llove the spraymop! Good customer service”
