Hi Catherine, thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
Hi Linda, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
“I am unstable to use it....The plastic bottle will NOT release, no matter what. I sent an email to your firm and received a response advising me how to do it, but it just will not budge!!! Please help, as I want to use it but simply cannot! Getting a bit terse now!
Thank you , Linda Tiernan”
Hi Linda, we’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Marty
“I have had this for several years, love it so much I bought both my daughters one. The head became unattached, I contacted Koh about how to fix it, they sent me a new one. This is what i call excellent customer service.”
Hi Phillip, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh