“HI,
I have tried to reach out and have left request via facebook which remains unanswered. Love the system and have bought three starter packs but the original which is only three months old has cracked at the trigger point connection, now held together with gorilla grip which is a bit disappointing, but not as disappointing as the lack of contact from customer service.
You have my email, please get back to me.”
“My mop spray trigger stopped working so after contacting Koh, Michaela from the customer care team provided some useful troubleshooting tips. After trying the suggestions, the mop still wasn't performing as expected so Michaela immediately organised a replacement mop. She was quick to respond and extremely helpful. Thank you!”
