Thank you, Jo, it's really great to have you on board with us! If you ever run into trouble with our products, please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Team Koh
Hi Solange, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
“I’ve been a long term user of Koh in Australia.
I bought a new kit in the UK. Same awesome Koh quality and excellent mop.
Unfortunately, got the sub-par atomiser. Very disappointing after using the awesome new one”
Hi Claire, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A