“I was so excited about receiving this product and seeing the benefits that Koh so proudly advertise and stand behind!!
To say I was PROUFOUDLY DISSAPOINTED is a gross understatement to say the least!!!!!!
This product doesn't do what it states it does at all in fact it is a glorified water and Potash nothing special at all.
I am a pedantic cleaner and thought this product looks great and purchased for my daughter too so nearly $300.00 later I'm stuck with thus rubbish product.
Would I recommend you to buy this KOH product???
ABSOLUTELY NOT!! Do not waste your money there are other natural alternatives you can use.
Koh is like a cult in the cleaning product industry do not waste your money !!!”
Hi Marina,
Thanks so much for reaching out and sharing your feedback with us.
We're disappointed to hear you haven't had the same experience as many of our other customers. Were there any areas in particular you were not seeing the desired results?
There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started
The three key steps critical to ensure great results are:
Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy.
For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away.
For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching.
We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. If this is the path you would like to take, please email careau@koh.com and we will be able to assist you from there.
With thanks,
Team Koh
“For the price point this set was very underwhelming. Purchased for the mop and thought of the clothes, sponges, etc as extras. Turns out the sponges and the clothes etc are the best part. The mop itself leaks everywhere, you basically have to wrestle it to get the cleaning fluid bottle out and when actually using the mop it just pushes any dirt or dust around, making it a lot more trouble than it’s worth.”
Hi Kristen,
We're so sorry you've had this experience.
It seems your mop is faulty, land the leak is caused by a crack in the mop bottle itself.
We can absolutely get this sorted out for you so you so you can get Koh'ing with a new mop! Please email us at careau@koh.com so we can assist further.
Team Koh
“The Koh spray bundle is definitely worth it. Its the best mop system as youre not dragging a bucket around with you. I have a bulldog who lives indoors and he gets drool and dirt on my floor tiles but this mop keeps my house super clean without much effort. Love that the mop pads are washable too.HIGHLY recommend.”
“Absolutely love it! I have to quickly clean through out the day, everyday. It’s so easy and I just know it works… it even got fake tan off my friends carpet! (She has a vid I can probably get it haha) Oh and the refill - just everything, the way the actual spray bottle works is amazing too. The mop, you just grab and go, cleaning has i never been easier”
“I already have one for my home. This one is for my caravan. Love Koh products have used them for 5 years now and will never return to chemical cleaners!!!! Thankyou”
