“I purchased my koh products some years ago and was impressed so have since bought one bundle for my son and one for my daughter. Great and easy to use”
“Product is fine, but some of the worst customer service I have experienced. Took nearly a month to get a replacement after the original package was lost in transit. Then they failed to process the order for the replacement and I was left having to chase them again.
In contrast another company recently sent out the replacement item with express shipping and a voucher for a future purchase, in summary I wouldn't buy direct from them.”