Oh no! We’re so sorry to hear the fix didn't do the trick. We definitely want to get your mop back in action so you can get back to that easy cleaning! Could you please send us a Direct Message with your order number and a quick description of what's happening? Our team is standing by to troubleshoot this with you or organize a replacement if it's faulty. 🌳 Wiwi
“The cleaning materials all work well but the handle is not strong and is not designed to last long. The join down the middle and the plastic material is not strong enough”
Thanks Patrick for the feedback. You can replace the Spray Mop Top separately if you need to and just a heads up, we’ve recently made a few upgrades based on feedback like yours. We can swap that out for you if you're under warranty!
Hi, Samantha, That's great feedback! We love that you appreciate the ability to easily get replacement parts when needed. We're committed to making our products last! Thank you for choosing Koh 💚. Rurry
Posted 1 month ago
Jane
Verified by
“So pleased in being able to get this as my old, very much loved & used Handle wore out & it was so easy to replace”
Hi, Josie, fantastic! We're thrilled to hear our product is very easy to use and keep clean, especially with those machine-washable pads. Thank you for choosing Koh 💚. Rurry
