“Pleasantly surprised by how good the dish tablets are & would continue to use them the surface cleaner have used for many years now so I think that speaks for its self”
Hi Jan
Thanks so much for reaching out and sharing your feedback with us.
We're disappointed to hear you haven't had the same experience as many of our other customers. Were there any areas in particular you were not seeing the desired results?
There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started
The three key steps critical to ensure great results are:
Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy.
For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away.
For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching.
We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. We’ll wait to hear back from you and hopefully we can get this working.
Team Koh
“Really love these products. The dish washer tablets are fabulous! no muss, no fuss! And the surface spray is great ... no strong odour and cleans everything a treat! Thanks :)”
Hi Margaret, thank you for taking the time to leave this wonderful review, we are so glad you are enjoying the products and the prompt delivery! - Team Koh
