Hi Susan, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
Hi!, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
“I made the purchase after seeing the morning show presentation( my daughters had sung praise of the products prior). I had bought earlier and was slightly impressed. I have to say the floor mop has really impressed me the most.”
Hi Carolin, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh
Hi Pamela, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh