“Bought the morning show deal, and couldn't be happier. The product lived up to my expections.especially the cleaning solution for the tiles and grouting.”
Hi Sue,
Thanks so much for reaching out and sharing your feedback with us.
We're disappointed to hear you haven't had the same experience as many of our other customers. W
There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started
The three key steps critical to ensure great results are:
Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy.
For medium soiled surfaces such as a greasy stove range hoods or stains like turmeric, apply the solution and wait between 2-3 minutes and allow it to breakdown to enable an easier more effective clean as you wipe away.
For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching.
We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. If this is the process you would like to take, please contact careau@koh.com and we will get this sorted for you.
Team Koh
“Quick to arrive, So far so great. Have cleaned toe oven, it came up a treat. Only thing would have just loved some regular instructions. Just a little booklet. I hate QR code’s.
The cleaner is great. I’m not a believer in disinfecting everything, so probably won’t use the sanitizer. Love the spray mop and the microfibre cloths.”
Hi Sally, thank you for this wonderful review and for taking the time to provide that feedback, and we will be taking it on board. We're always looking at ways to improve the experience of our customers, and feedback like this is just how to do that. Please check out our Get Started page at https://koh.com/pages/get-started for really useful tips and tricks for using our products! Team Koh
“I loved the bundle deal from Koh. I love how there are no harsh chemicals and great for asthmatics or those sensitive to toxic chemicals so better for your household. It cleans well, love the scrub pads for around the bathroom taps and the cloths polish up the taps well, love the mop and inbuilt cleaning spray bottle for our laminate floors. The Koh cleaner spray is great and gets rid of marks on our Ceaser stone that I had trouble removing from other sprays. Highly recommend the bundle deal and will continue to use the Koh products.”
Hi Bianca, This made our day! Thank you for sharing this amazing feedback,
this is what our Brand is all about!! So glad to hear of your Koh success. – Team Koh
Hi Amylou, thank you so much for sharing your Koh experience with us - it's really great to have you on board with us! Please check out our Get Started page here for useful tips https://koh.com/pages/get-started - Team Koh
