Hi Carey, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Sean A
“I love this product. It takes a couple of squires of the Koh mix on your plates leave for a couple of minutes and wash and rinse.. amazing
And for the floors.. a couple of sprays with the mop and wipe.. Leaves the floors shiny and clean”
“I have found the product great. Easy to keep the floors clean, with the spray mop.I've found the dishwashing spray a useful addition. I have a dishwasher, but giving those baked on bits a spray, then rinse, has ensured clean dishes.
The cloths/sponges have been better than any I have bought recently. Very absorbent.”
