“It's a beautiful addition to my apartment. The glow in the dark feature isn't quite bright enough to be seen in my bright downtown apartment with the lights off, but I still think it's super worth it.”
“Beautiful poster, but the glow in the dark function is not as bright and lasts very little compared to other things in my room. Don't know if that's possible to fix though so still giving it a 5.”
“It’s not the poster that I’m rating 1 Star, it’’s the customer service, the shipping and delivery it took over a month to receive my nephews Christmas gift. I literally just gave it to him yesterday. It is January 22!!”
Hi Shawnna,
Thanks a lot for sharing your feedback! We're so sorry to hear about your shipping delay and missing your nephew's birthday 😔 We've gone ahead and refunded your shipping costs, and we're working hard to make sure any delays in the future are dealt with better, especially during peak seasons!
Just get in touch with customer support via kurzgesagt@dftba.com if you have any other issues ❤️
Thanks a lot!
the kurzgesagt shop team
