“Brilliant delivery, very quick but the socket only lasted 4 hours. The inside had already rounded off and the pin snapped. Its the fist time I haven't bought a makita socket but at least you get a few months with a makita. I definitely won't buy one again.”
Hi Simon,
I want to first of all apologise for the inconvenience this has caused. I also want to thank you for raising this with us.
It is important to us to fix this for you as quickly as possible. Are you able to send some pictures of both ends of the socket to sales@leach.com with a brief description of what has happened, please? Our team will then investigate this for you and sort this out promptly.
Again, my biggest apologies about this.
Kind Regards,
Laura
Hi Rob, thank you for getting in touch and bringing this to our attention. We want to apologise for this issue and the inconvenience this may have caused. The sockets fit standard T-bolts and nuts with long-reach sockets available to purchase if required. The manufacturer has changed their design and we have fed this feedback to them. If there is any more we can do to help, please do not hesitate to contact us again, thank you.
“Sockets aren’t fit for purpose and don’t work on some fittings with slightly longer threads. Never had this problem with Makita impact sockets. You also failed to refund the postage I paid to receive and return them back to you. Overall pretty garage service”
Hi there, Robin. First of all, thank you for getting in touch and bringing this to our attention. We would like to apologise for this issue and the inconvenience this has caused. The sockets fit standard T-bolts and nuts with long-reach sockets available to purchase if required. The manufacturer has changed their design and we have fed this feedback to them. Again, we would like to apologise for any inconvenience this has caused and thank you for bringing this to our attention.
