“Not a very good first impression given a piece of the project was missing. Luckily my nephew's dad was clever enough to make a substitution for the missing cardboard tube. My only hope is the rest of the projects/experiments are delivered with all necessary pieces.”
We're sorry to hear that your first impression was affected by a missing piece. We strive to provide everything needed for a seamless experience, and it's great that you all were able to come up with a solution; however, we apologize that it had to come to that. We appreciate you bringing this to our attention, and we sincerely hope the rest of the projects meet your expectations. If you have any other concerns, please feel free to reach out to us at support@littlepassports.com. Thank you for your support!
“She's absolutely is amazed with her first Science Junior. She feeds her Seal and just giggles with excitement. She cannot wait for the next. Thank you for the to learning excitement that this gives her.”
“It's such a joy to watch children learn, it's so amazing to see a curious child grow and ask for more. Absolutely would recommend to all parents who have children.”
Thank you so much for giving our Little Passports Science Junior Premium Subscription a glowing 5-star rating! We are thrilled to hear that you are delighted with our product and genuinely appreciate your recommendation to all parents.
Thank you for taking the time to provide us with your valuable feedback on your experience. We greatly appreciate your honesty and apologize for the inconvenience.
To assist us in resolving this matter, could you reach out to us at support@littlepassports.com with further details about the issue you faced with the seal? Knowing specifics about what went wrong will enable us to take the necessary steps to prevent similar occurrences in the future.