“Delivery never arrived due to poor DHL and no proactivity from Loft Trac.
Still awaiting refund.
Ordered from another supplier to get the project moving again.”
We provide tracking information so that customers can see the same real-time updates that we do. We have escalated this matter to DHL, and everything has been resolved from our end. Apologies for any inconvenience caused.
“They are not easy to install without pre drilling the pilot holes, however once you’ve done that then they are easily installed, and quite steady, once the the flooring is on top they hold my weight (97kg) with ease.”