“I bought the watch on Black Friday sale and received it in very good time. The watch itself is beautiful. When I received it, the watch was not running. I suspected that it was a dead battery, so I emailed Marc, and he quickly responded. He reimbursed me for the battery replacement cost. He was very responsive and easy to work with, and his customer service is second to none. I foresee myself buying many watches through Long Island Watch, the customer service being among the main reasons.”