“Fast free shipping, great customer service, great product, just what I wanted. So nice I'm almost afraid to swap out the bezel insert for the sapphire.”
“Bought this watch based on the what I read re Orient and Seiko watches. When I received the Neptune, I was impressed by the build quality. In fact I like it so much I plan to buy a blue version for my college aged grandson .”
“Well, this is the second one I bought from Marc. I know they sometimes have loose crowns.
Anyway, I get mine, crown falls off, I email Marc, he literally has a replacement on my doorstep within 36 hours.
I obviously love this watch, I have two. I hear horror stories in watch forums of dudes trying to get their orients repaired. If you're trying to save 40 bucks by shopping on Ebay or Amazon, don't.
If you ever want to sell your watch, they are worth more when you bought form Marc and keep your receipt, and if anything goes wrong, Marc is going to overnight you a new watch.”
“Prompt replies to my e-mails and answered my questions. Prompt shipping too!
Other companies/corporations could learn from Marc when it comes to customer service.”
“Dealing with Marc is always a pleasure. Transaction simple, he is accessible for questions. Watch shows up when it should.
The watch: Downsides; was surprised by how cheap the bezel action felt. In comparison to my less expensive Seiko Padi diver turtle, more play, not nearly as nice.
The pin and collar system on the bracelet is also much tougher to deal with than on the Seiko. The collars are split, so easier to damage. I had to end up taking it in to be sized.
Crown, also mildly fiddly as noted in other reviews. Not a huge deal though.
Black dial is a bit boring/flat, but I wanted the gold accent on the bezel, so that was my trade off. Im sure the blue is very nice.
Upsides: Lume is very cleanly and fully applied. Gold borders of indicies are crisp and even. Power indicator wasn't something I was to hot on, but is fun to have now that I used it.
Im not unhappy with it. Would have liked bezel action to be tighter. Otherwise seems a nice watch so far.”
