“Outstanding customer service. Was notified by Marc that he was out of stock on the original Seiko SKX007K1 that I first ordered. He then offered to substitute a SKX007J1 which is more expensive, at no additional cost. During shipping I emailed him with a question and he was prompt in responding even during a weekend period.”
“I couldn't be happier with the customer service. Mark is really a hell of a man, alwas there for his customers, really respectable. The shipping was faster than expected and all the products I order were of top quality. I won't talk about the watch, there are enough reviews online, but the customer service really impressed me!”
“Chapter ring is off center but I'm planning on changing it in the future. Not going to lie, having the chapter ring not lined up has turned me off of Seiko and now looking for a new brand of watch for my next purchase. Shipping was fast and the transaction was smooth and easy and the chapter ring problem isn't LIW's fault so I still give them 5 stars”
“I was initially going to buy this on amazon but the price difference was negligible and the shipping eta wasn’t very clear. Saw a bunch of YouTube videos with Mark and figured there’s a better chance of getting a watch without any QA issues and also support small, niche business. Glad I did. The SKX007 really is an awesome tool watch that looks and works great in any environment. Already have a yellow one (SKA35?) but wanted either the 007 or 009, something more subtle. Probably getting a 009 within the next year...why not!”
“While dealing with Long Island Watch was 10/10, the Seiko proudut was 1/10. Beautiful watch as promised but unable to keep time.
Canada Post put the watch in my neighbors mail box instead of mine! Unnecessary headache by Canada Post.
A replacement watch will be sent and I will return the defective watch once the replacement arrives.
I’m willing to try again.”
