“Really ill-fitting, hot, and difficult to return. Despite the price range, I always found that both the sizing and the materials of Love, Bonito are inconsistent. It’s very difficult to purchase from them online.
Also, their promise of a seamless (free) return or exchange is untrue since people outside Manila will have to ship it independently and pay for the shipping. Too much hassle and very disappointing.
Considering the inconsistency in their sizing and material, the least they could do is make returns easy and seamless.”
Hello there! Thank you for your honest feedback, and I’m sorry to hear about your experience with the sizing of our pieces. While we strive for consistency, some variations may occur due to differences in materials and design. We understand how frustrating it can be when sizing doesn’t meet expectations, especially when fit plays such an important role in how a piece looks and feels. In the meantime, we highly recommend referring to the Garment Measurement guide on our website for each product to ensure a better fit. We’re also sorry to hear about your disappointment regarding the return process. While we strive to make returns as seamless as possible, we understand that returning from outside Manila may come with additional steps.
We truly appreciate your feedback and will share this with our team for future improvements. Please feel free to reach out to us at helloph@lovebonito.com. We're here to assist you in any way we can!
