“Earrings are really pretty and elegant! However, one of them has issues - I can't close it! The hook is loose and falls out every time I try to push it in, and I can't wear them without them falling off my ear. Will try to fix them anyways because I really like them. Also because earrings are non-exchangeable :')”
Hi XT! Thank you for your review and we're really sorry to hear about this :( We have reached out via email to further assist on this. We will work towards providing a better experience for you and all other customers moving forward. Have a great day!