Hello there! Thank you for taking the time to share your feedback with us. We apologise for the inconvenience you experienced with the wrinkled bra padding in your purchase. At Love, Bonito, we strive to provide high-quality products, and we regret that the padding did not meet our standards. Your feedback is crucial to us, and we will use it to improve our quality control processes to ensure this issue does not happen in the future. Once again, we apologise for any inconvenience caused. We truly appreciate your support and hope to have the opportunity to serve you better in the future. If you have any other questions or concerns, please don't hesitate to contact us at hellosg@lovebonito.com.