“Sizing & material was great but the bra itself came with creased cups/padding (even the hanger it came with was broken). Not sure whether it's caused by the delivery process or poor storage in their warehouse :(”
Hi there! Thank you for sharing your experience! We're sorry to hear about the creased cups/padding. That's certainly not the quality we aim for. :( We'll investigate this further with our relevant teams to ensure better storage and handling. If you have any other concerns or need assistance, please let us know at hellosg@lovebonito.com. We're here to help!
“Not sure what happened (is it the delivery process or what) but both cups of the bra are badly dented… otherwise, it would have been a steal with this discounted price”
Hello there! Thanks for your feedback! We're sorry to hear about the issue with the bra cups. :( That sounds unusual and not up to our usual standards. Please reach out to our customer support team with pictures of the dent, and we'll do our best to make this right for you. Your satisfaction is important to us, and we want to ensure you have a great experience with our products!
Hi there! Thank you for sharing your feedback with us. We're glad the sizing worked out well for you. We're sorry to hear about the discomfort caused by the back hook. :( Your input helps us improve, and we'll definitely look into this to ensure a more comfortable experience for everyone. If there's anything else we can assist you with, please don't hesitate to reach out to us at hellosg@lovebonito.com.
“Size is larger than usual. Material is disappointing as it is not as smooth as well. Overall quality isn't the best you can get for the price. Not as comfortable as expected for a wireless bra in view of the cutting/ design.”
Hello there! We're really sorry to hear that the bra didn't meet your expectations. :( Your comfort is a priority, and we understand how frustrating it can be when the fit isn't as expected. If there's anything specific you're looking for or if you need help finding something more suited to your preference, our team is here and ready to assist.
