“This is a beautiful lovely dress, but it is the first time that I have got my dress and it doesn’t feel fit, too big, where the bra pads are going down below my chest.”
Hello there! Thank you for sharing your feedback with us. We’re sorry to hear that the fit didn’t work out for you, especially since you liked this dress. We understand how important finding the right fit is, and we appreciate your thoughts on this. If you ever need assistance with sizing or style recommendations, please don't hesitate to reach out at hellous@lovebonito.com. We're here to help!
“I have high expectations for this dress because it’s quite pricey. I was thoroughly disappointed when I saw it. The padding is so obvious! It would’ve been better without it, I’d rather use silicone tape. The straps are not adjustable! I’d still have to have it altered for it to be wearable. I regret buying this dress. Poor quality”
Hello there! Thank you for your feedback regarding the padding and straps of the item. We're sorry to hear that the quality and fit did not meet your expectations. Please know that we value your input and will share your comments for future improvements.
If you have any questions about sizing or our products, feel free to reach out to us at helloph@lovebonito.com. We're here to help!
“The design of the V-cut dress is lovely, with a flattering silhouette that highlights your figure beautifully. However, I found the neckline a bit too revealing for my taste, making me feel self-conscious when wearing it. While it’s stylish and chic, it may not be the best choice if you prefer more modest coverage.”
“According to my measurement my bust is 95cm, waist 85cm therefore choose a size XL! but it came and is too loose!!! is like 2 sizes different! a bit disappointed as I love the design! too sad! have to see any friends or family can take it d.”
Hello there. Thank you for sharing your feedback with us. We’re sorry to hear that the size wasn’t a perfect fit for you, especially since you love the design. :( We understand how disappointing it can be when an item doesn’t fit as expected. If you ever need help with sizing in the future, please don't hesitate to reach out to our Customer Care team at hellomy@lovebonito.com. We’re happy to assist in finding the right size for you based on your measurements. We appreciate your support and hope that you’ll find something else you love in our collection. Thank you again for your feedback!
“I bought this dress last minute for my trip to Bali for my relative's wedding. First of all, I must say the customer service was outstanding. I'm glad that I got to receive this package in time before my trip. The dress itself was stunning! It fits nicely, creating a flattering silhouette around my body. The fabric drapes beautifully, and when it catches the wind, it flows so gracefully, adding to its overall allure. As I walked by, I couldn't help but notice people admiring the outfit and offering kind compliments. Now, I'm thinking of getting a second color - maybe the magenta? :-)
Just a heads up, the V-neck dips slightly lower, so please keep that in mind.”
“I bought the size XL. While the product's quality is exceptional, I found the sizing disappointing. Based on my measurements (bust 100cm, waist 80cm), I chose the XL size, assuming it would fit similarly to the model Sarah, whose waist measurement is listed as 81cm in the XL. However, upon receiving the dress, I found it to be too large around the waist. This discrepancy suggests that Sarah's measurements might not accurately reflect the fit of the dress; her purported 81cm waist fits perfectly, whereas my 80cm waist is too loose. Similarly, despite Sarah having a 96.5cm bust, which fit well, my 100cm bust was still too loose in the dress.
Does Love, Bonito not put the model measurement honestly? I found it very misleading.
I am puzzled by the fit of the XL size. The size chart indicates it accommodates up to an 86cm waist, yet the dress hung loosely on my 80cm waist. I’m particularly confused because the model, whose waist supposedly measures 81cm, appeared to fit the dress perfectly. Could you clarify how this discrepancy in fit occurs?”
Hi there. Thank you for sharing your detailed feedback. We apologize for the confusion and frustration caused by the sizing discrepancy you experienced with our product. We strive to provide accurate sizing information and model measurements to help our customers make the best choices. Your comments about the fit and measurements are important to us, and we will investigate further to ensure our size guides and model information are as accurate and helpful as possible.
Regarding your specific concerns:
Sizing Discrepancy: It appears there may be inconsistencies in how the sizing information translates to the actual fit of the garment. We will review this with our product development team to ensure more precise sizing guidance in the future.
Model Measurements: We will re-evaluate our model measurement details to ensure they accurately reflect the fit of our garments. Your feedback highlights the need for clarity in this area, and we will address this to prevent any future misunderstandings.
We understand how disappointing it can be when an item doesn't fit as expected, especially after referring to the provided size guide. We appreciate your patience and understanding as we work to improve our sizing accuracy. If you have any further questions or need assistance with a return or exchange, please contact our customer support team at customercare.id@lovebonito.com. We're here to help and ensure you have a positive experience with Love, Bonito. Thank you for your valuable feedback and for being a part of the Love, Bonito community.
“This is a repurchase in another colour because I really love the fit. It really gives a delicate looking neckline and super figure flattering and elegant looking.”
