“Item arrived - was initially confused as I diidn't order something this colour, but realised it was supposed to be the "lavender" item. Item I received was not as lavender as the image, more periwinkle/grey. I still like the fit (hence 3 stars) but am returning.”
Hello there! Thank you for sharing your feedback with us. We appreciate your honesty and apologise for the confusion regarding the colour. We're genuinely sorry to hear that the item you received didn't match your expectations in terms of colour. We understand how important it is to receive the product as described, and we're disappointed that we didn't meet those expectations in this case. Your feedback about the fit being satisfactory is valuable to us, and we're glad to know that you found that aspect of the product favorable. We completely respect your decision to return the item for a refund, given the colour discrepancy. Our returns process is hassle-free, and we're committed to making it as smooth as possible for you. If you have any other questions or need assistance with your return, please don't hesitate to contact our customer service team at hellosg@lovebonito.com. They'll be more than happy to assist you promptly.
“Worn to death blazer in the office!! Got a 2nd piece for keeps. Only thing is the inner lining starts to fur pretty quickly after a few wears. They recently launched it in lilac grey in stores and i just got it today!”
“I wear this blazer with my bodysuit & denim shorts for a weekend look and pair this blazer with workwear on weekdays. I love how versatile LB pieces are!”
