Hello there! Thank you for bringing this to our attention, and we're sorry to hear about the issue you experienced with the dress. We strive to provide quality products, and it's disheartening when they don't meet our customers' expectations. Dress care is essential, and we always recommend following the care instructions provided on the garment's label to maintain its integrity. Your feedback is valuable to us, and we'll certainly investigate this matter further to ensure that the product's quality meets our standards. We'd also like to extend our assistance to you. Our customer support team will reach out to you via email to discuss this issue in more detail and find a satisfactory solution for you. We apologise for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to address this matter. Thank you for giving us the opportunity to improve.
“The dress shrunk after washing. I hand washed and dried gently. I was disappointed when the dress shrunk especially at the hem where it narrowed significantly.”
Hello there! Thank you for bringing this to our attention, and we're sorry to hear about the issue you experienced with the dress. We strive to provide quality products, and it's disheartening when they don't meet our customers' expectations. Dress care is essential, and we always recommend following the care instructions provided on the garment's label to maintain its integrity. Your feedback is valuable to us, and we'll certainly investigate this matter further to ensure that the product's quality meets our standards. We'd also like to extend our assistance to you. Our customer support team will reach out to you via email to discuss this issue in more detail and find a satisfactory solution for you. We apologise for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to address this matter. Thank you for giving us the opportunity to improve.
