Hello there! Thank you for taking the time to share your feedback, and we appreciate your support of our brand. We're glad to hear that you appreciate the quality of our material. We take pride in offering products that are both stylish and well-made. We understand that sizing can sometimes be a challenge, and we apologise that the size you ordered didn't fit as expected. While exchanges might not be possible for this particular purchase, we encourage you to refer to our sizing chart for future orders. It can be a helpful guide to ensure a better fit. If you have any further questions or need assistance with anything else, please feel free to reach out to our customer support team at hellosg@lovebonito.com. We're here to help in any way we can.
“Material is thick and soft, but the padding outline is weird. I don't know if it's because I have a bigger chest. There's also a dent in the padding, so the silhouette looks weird”
Hello Rochelle! Thank you for sharing your thoughts on your recent purchase. We're glad to hear that you appreciate the quality of the material and its softness. However, we're sorry to learn that you've encountered issues with the padding and the overall silhouette of the item. Your feedback is valuable to us, and we take it seriously as we strive to offer products that meet our customers' expectations. For your information, we have a 30-day return policy. Our customer service team is available to assist you if you wish to return the item. We value your support and hope to provide you with a more satisfying experience next time.
“This was surprisingly comfortable to wear. I always dread wearing fabrics that itch me especially if they are long-sleeved. However, this fabric was extremely comfortable and did not make me itch one bit.”