Hi there! Thank you for taking the time to share your experience with us and for your patience. We're sorry to hear about your concerns regarding the sewing and stitching on your recent purchase of the Hermione Padded Knot Back Top. We appreciate your feedback, which helps us improve the quality of our products. Regarding the refund, we want to assure you that we've processed a store credit to your account as of 18 Oct 2023. Your satisfaction is of the utmost importance to us, and we hope that the store credit can be used towards your next purchase with us. If you encounter any issues with the credit or have further questions, please do not hesitate to contact our customer support team at hellosg@lovebonito.com. They will be more than happy to assist you with any inquiries you may have. :)