“I was really looking forward to this piece, unfortunately it disappointed me. I wish it had an inner lining and a zip for convenience. The front part awkwardly hangs when warn and the straps feel a little tight at the front. Love the colour and style but it just didn't work on me.”
Hello there! Thank you for sharing your thoughts with us. We're genuinely sorry to hear that it didn't meet your expectations. Your feedback is important to us, and we value your honesty as it guides our efforts to provide better products for our customers. We understand your concerns about the absence of an inner lining and a convenient zip. These are essential aspects of comfort and ease of wear, and we apologise for not meeting your expectations in this regard. We'd love to assist you in finding a similar item that aligns better with your preferences. Please reach out to our customer service team at hellosg@lovebonito.com, and they can provide personalised recommendations or help with the return or exchange process.
