“ordered two colors of this updated version because I love the length of the 2022 petite version; it suits me well, and I'm 5 feet tall, by the way. However, with this version, it's too long and not lined at all. Since I have an upcoming trip this week, and these pants are going to be part of my outfit, I've decided to have them altered instead of returning them. If I had the chance to return them, I would. My hopes were high for this purchase because I was impressed with the prior version. I hope that in the future, us, as customers, will have the choice of which version to buy. I also hope that the production will consider adding more colors and variety to their 2022 version.”
Hello there! Thank you for taking the time to share your feedback about our Pvara Petite Flare Pants. We're delighted to hear that you have enjoyed our 2022 Pvara Petite Flare Pants and have found them to be a great fit for your height. We also appreciate your honest feedback about the updated version of the pants, which has helped us identify areas for improvement. We're sorry to hear that the new version didn't meet your expectations, particularly regarding the length and lining. Your comment about having the choice of which version to buy is valuable, and we'll consider this in our future product offerings. We appreciate your support and understanding in choosing to have the pants altered to meet your needs. Your upcoming trip is important, and we're glad to have played a part in your outfit. If you have any further thoughts or require assistance with your order, please feel free to reach out to our customer support team at hello@lovebonito.com. They are always ready to help and can provide insights into our available options.
“I’ve been a fan of LB for years now but I’m really quite disappointed with the renewed version of the Pvara. It is stated to be more opaque and not see through. However, the white pair is still very much see through (especially more so when you bend over) even with nude and seamless undergarments. I also prefer the fit of the old Pvara better. The pockets are also still visible.”
Hello there! Thank you for taking the time to share your feedback with us. We apologise for the inconvenience you experienced with the transparency of the white pair. We aimed to make the Pvara more opaque, and it's disappointing to hear that we fell short of this goal. :( We will certainly take your comments into consideration as we continue to enhance our products. Regarding the fit, we understand that each customer has unique preferences, and the changes might not have aligned with your expectations. The feedback on the pockets is also valuable, and we will work to address these concerns moving forward. If you'd like to explore alternative options or find a product that matches your expectations better, please reach out to our customer support team at hello@lovebonito.com. They are here to assist you in finding the right styles to suit your preferences.
“Was really excited to repurchase these pants as the older version has made its way on to be my #1 go-to pant in my wardrobe. My mistake for not looking to carefully as to what 'new and improved' entails. There's no more lining so the pant looks sheer. The sizing is different (runs slightly smaller). Seams on the inside are very messy and there are many loose threads all around. Material has also changed, making it looks quite cheap as opposed to the luxurious, weighty pant it was before.
What a shame as the new colours for the petite version are gorgeous and I've been waiting to be able to get more colour variety for these.”
Hello there! Thank you for taking the time to share your feedback with us. We sincerely apologise for the disappointment you've experienced with the new version of our pants. We understand your concerns, and we greatly appreciate your continued support and loyalty as a valued customer. We understand the changes in the new design, particularly the absence of lining, sizing differences, and the concerns about the seams and material. We genuinely value your feedback as it helps us identify areas for improvement. Your feedback will be shared with our product design and quality control teams as we work towards enhancing our products and delivering the best possible experience for our customers. We understand your excitement for the new colors in the petite version, and we're equally thrilled to offer more variety to our customers. We aim to create stylish and comfortable options for your wardrobe, and we're dedicated to refining our offerings based on your valuable input. If there's anything we can do to make this right for you, or if you have any further questions or concerns, please don't hesitate to reach out to our customer support team at hello@lovebonito.com. We're here to assist you in any way we can.
