Hi there! Thank you for sharing your feedback with us. We appreciate your honesty about your experience with the bodysuit. We apologise if the sizing and fit of the bodysuit didn't meet your expectations. We understand how important it is for our customers to find the right fit and comfort in our products. We'll definitely take your feedback into consideration as we continue to improve and develop our sizing options. We're sorry to hear that there's no option for a return or exchange for this particular product. While we do have certain policies in place, we always aim to provide the best possible solutions for our customers. If you have any further concerns or questions, please don't hesitate to contact our customer support team at hello@lovebonito.com. We're here to assist you in any way we can.
“I really wanted to love this but I didn't realize that it runs too small! I already expected it based on the description but it was just too tight on me and looked quite off. I'm usually a small/medium and ordered medium for this, but I probably should have gotten a large for a more comfortable fit. Sucks that I cannot make a return or exchange since it was on sale.”
Hello there! We appreciate your honest feedback regarding the bodysuit you purchased from our sale section. We're sorry to hear that the sizing didn't work out as you had hoped. We understand how crucial it is to find the right fit and feel comfortable in the pieces you choose. Sizing can indeed vary between different styles and materials, and we strive to provide accurate sizing information to help our customers make the best choices. We apologise for any inconvenience caused by the fit of this particular item. While we understand your disappointment about not being able to return or exchange the sale item, we do offer sizing guidance on our website to assist customers in making informed decisions. If there's anything specific you'd like assistance with in the future, such as sizing recommendations or product details, please don't hesitate to reach out to our customer support team at hello@lovebonito.com. We're here to help you find items that suit your preferences and ensure a satisfying shopping experience.
Hi there! Thank you for sharing your feedback with us. We're glad to hear that you find the item cute. Regarding the padding, we understand that some customers prefer additional support and shape-enhancing features in their clothing. We value your input, and we will review this suggestion with our design team for future product considerations. If you have any further concerns or need assistance with finding items that meet your preferences, please don't hesitate to reach out to our customer support team at hellosg@lovebonito.com. They will be more than happy to help you find alternatives that offer the desired features you are looking for.
“The actual design of the bodysuit is cute, but it did not fit me and had to be returned. I am 5'5" and ordered a large, and it was way too tight in the crotch area.”
Hi there! Thank you for sharing your feedback with us. We're glad to hear that you found the design of the bodysuit cute. However, we apologize that the fit of the bodysuit did not meet your expectations and resulted in discomfort in the crotch area. :( We understand how important it is for clothing to provide a comfortable fit, and we regret that this particular bodysuit fell short in that regard. Your feedback about the fit is valuable to us, and we will review this with our design team to ensure we offer a wider range of sizes and consider the crotch area's comfort in future designs. If you have any further concerns or need assistance with finding an alternative style that suits you better, please don't hesitate to reach out to our customer support team at hello@lovebonito.com.
