“I bought M according to the size guide but the cutting is strange. The sleeves are snug and fitted but the bust area is loose and the neckline gapes open. Looks terrible. Regret getting this as I can't wear it at all.”
Hello there! We deeply regret the disappointment you've experienced with your recent purchase. We're genuinely sorry that the fit and style of our product did not meet your expectations. Your feedback is invaluable to us, and we appreciate your candidness as it helps us to continually enhance our offerings. We understand the concerns you've raised about the sizing and the fit of the item. Your comfort and satisfaction are our top priorities, and we take this feedback seriously. We will be reviewing our sizing guides and the design of this particular product to ensure a more consistent and comfortable fit in the future. If you would consider giving us another chance, our customer support team at hellosg@lovebonito.com would be more than willing to assist you with a return or help you explore alternative options that may be better suited to your preferences.
“This girl's top is a fantastic addition to any wardrobe. It's not just cute; it's also very well-made. The fabric is soft and comfortable, and the design is stylish. The attention to detail, like the embroidery and stitching, is impressive. It's easy to mix and match with various outfits, making it a versatile piece. Plus, it's held up really well after multiple washes. Overall, it's a top I would highly recommend for any young girl's clothing collection.”
Hello there! We appreciate your feedback on your recent purchase of our Tegan Fitted Square Neck Top. We're truly sorry to hear about your experience. Your comfort and satisfaction are of the utmost importance to us, and it's disheartening to learn that the sizing and fit of the top did not meet your expectations. We understand how frustrating this can be. Please know that we value your feedback, and we take this opportunity to reevaluate the sizing and design of our products to ensure a better fit for our customers in the future. If you have any concerns or would like assistance with returns or exchanges, please don't hesitate to reach out to our customer support team at hellomy@lovebonito.com. They are here to help make things right for you.
