“First time buying from this store. The size guide is way off. I ordered my regular size Medium but it’s too big for me. I even checked the size guide. Now I can’t even return it because it was sale item. Wasted my money for nothing. I had bought 8 more clothes but non of them fit. Its funny because I ordered all medium and some are big and some are small for me. Would not buy from this store any more.”
Hello there. Thank you for taking the time to share your feedback. We sincerely apologize for the sizing issues you experienced with your recent order. We understand how frustrating it can be when the size guide does not align with the actual fit of the garments. Our team is continuously working to improve the accuracy of our size guides and the consistency of our sizing across all products. Your input is crucial in helping us achieve this goal. While our policy typically does not allow returns on sale items, we understand your concern and would like to offer our assistance. Please reach out to our customer care team at hellousa@lovebonito.com so we can discuss potential solutions and ensure your satisfaction. Thank you for giving us a chance to make things right.
