“The sizes are bigger than what’s posted in their size guide. Always having problems with my bonito purchases. This might be the last time I'll purchase.”
Hello there! We're deeply sorry to hear about the sizing issues you've encountered with your recent purchase. :( Your satisfaction is of utmost importance to us, and we truly regret any inconvenience this may have caused.
We understand that sizing can be a challenge when shopping online, and we're committed to improving our size guides to provide more accurate information. Your feedback helps us in this process, and we're actively working to ensure that our customers have a better shopping experience.
It's disheartening to learn that you've faced repeated issues with your Love, Bonito purchases. We value your loyalty and would like the opportunity to make things right for you. If you would consider giving us another chance, we'd be more than willing to assist you personally in selecting the right size and style for your preferences. Please reach out to our customer service team at hello@lovebonito.com, and we'll do our utmost to provide a solution that meets your expectations. We sincerely hope to have the opportunity to regain your trust.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us improve our offerings.
Hello there! We appreciate your feedback and are sorry to hear that you didn't have a comfortable experience with our tweed material. We apologise for any inconvenience this may have caused. Tweed can indeed have a unique texture, and for some individuals, it may feel rougher against the skin. We understand that comfort is a top priority when it comes to clothing, and we're sorry to hear that the material didn't meet your expectations in this regard. Your feedback is valuable to us as it helps us improve our products. We will certainly take your comments into consideration as we continue to develop and refine our offerings. If there's anything else we can assist you with, or if you have any specific preferences or questions about our products, please feel free to reach out to our customer support team at hellosg@lovebonito.com. Your satisfaction is important to us, and we're here to help in any way we can.
“Such a great quality and versatile piece! Been using this repeatedly in the office as a top. Bought all the colors available. Sizing is pretty accurate. Love its boxy cut and it keeps it shape/structure all day. Felt a bit itchy at first but soften after washing. Length is also perfect, not too cropped for 5’2”.”
“Such a great and versatile piece! Wore it for a few times already since i received it and bought all the colors. Sizing is very accurate. Love its boxy cut and it keeps its structure all day. Fabric felt a bit itchy at first but soften after washing. Length is perfect, not too cropped for 5’2”.”
